For law firms
AI receptionist for law firms.
Pathon answers new client enquiries for your firm 24/7, screens them by practice area and sends each one to your team with the client’s contact details. When people contact several firms at once, you reply first.
- EU-hosted · GDPR
- Live 3 business days after the call
- Works with your booking system
What it handles
Clients choose the firm that answers first. Be that firm.
- 01
Enquiries screened by practice area
Pathon asks what the matter is about and passes it on with the details, so the right lawyer can follow up.
- 02
A professional tone at any hour
Every reply keeps the same consistent, professional tone – at 9 am or at midnight.
- 03
Weekends covered
Weekend enquiries get an answer without extra staff.
- 04
Contact details captured
The client’s name, email and matter, sent to your team by email straight away.
Key facts
Pathon at a glance.
- What it is
- An AI receptionist for any business that answers the same customer questions every day. It answers customer messages 24/7, qualifies each enquiry and sends the lead to your team.
- Answers on
- Website chat, Instagram DM, Facebook Messenger.
- Leads go to
- Instant email – every lead, with the full conversation (all plans); Your CRM or e-shop – leads go into the tool you use (add-on)
- Bookings
- On the Pro and Business plans: straight into your calendar, or customers are sent to the booking system you already use.
- Languages
- Lithuanian, English, Russian, German and Ukrainian, matched to each customer automatically.
- Setup
- Live 3 business days after the call. We handle everything technical. You don’t touch a line of code.
- Price
- From €79 to €179/mo, plus a one-time setup fee for the work of setting it up. Unlimited conversations within fair use, no contract.
- Data
- EU-hosted · GDPR
- Transparency
- Introduces itself as an AI assistant in every conversation (EU AI Act) and hands over to a person when needed.
Pricing
Plans from €79/mo.
Unlimited conversations on every plan, within fair use. Monthly, no contract – cancel anytime.
Starter
€79/mo
Your AI receptionist on your website.
+ €399 one-time setup fee
Pro
€129/mo
Also answers Instagram and Messenger, and handles bookings.
+ €599 one-time setup fee
Business
€179/mo
For businesses that want insights and faster support.
+ €799 one-time setup fee
“How much work is it for me to get started?”
Setup
Live 3 business days after the call.
We handle everything technical. You don’t touch a line of code.
Call day
Step 1: Demo call
A short, free call to learn about your services, prices and the questions customers ask most.
Business days 1–2
Step 2: We configure and train
We train Pathon on your services, prices and the way you write to customers, connect your channels and test every conversation flow.
Business day 3
Step 3: Go live
Pathon starts answering and leads arrive in your inbox from the first hour. For 30 days we review real conversations and improve the answers.
FAQ
Common questions.
Still have a question? Write to us:
solutions@pathon.eu (opens your email app)WhatsApp +370 602 71962 (opens WhatsApp)Yes. Pathon introduces itself as an AI assistant at the start of every conversation, in line with the EU AI Act’s transparency rules. If a customer would rather talk to a person, Pathon passes the conversation to your team.
By email, straight away, with the client’s name, contact details, what the matter is about and the full conversation. With the integrations add-on, leads can also go straight into your CRM.
Yes. When a conversation needs a real person, Pathon flags it and sends the full conversation to your team, so they can pick up exactly where it left off.
Pathon is hosted in the European Union and works under the GDPR. The details are on our EU hosting and privacy policy pages.
Starter (€79/mo) covers your website chat. Pro (€129/mo) adds Instagram DM, Facebook Messenger and bookings, and Business (€179/mo) adds a monthly insights report and priority support. Every plan has a one-time setup fee for the work of setting it up, unlimited conversations within fair use, and no contract.
More
Related pages.
“Can I see what it would say to my customers?”
Free demo
See what Pathon would say to your customers.
Free, with no commitment. If you go ahead, you’re live 3 business days after the call.
- EU-hosted · GDPR
- Live 3 business days after the call
- Works with your booking system
Or email us at solutions@pathon.eu (opens your email app) or message us on WhatsApp: +370 602 71962 (opens WhatsApp)