AI receptionist for small businesses
Pathon is an AI receptionist for any business that answers the same customer questions every day. It replies on your website, Instagram and Messenger around the clock and sends every lead to your team.
Example conversation: pathon.eu · Website chat
Where the lead goes
“So what happens when someone writes to me at night?”
Product
From first message to delivered lead – automated, 24/7.
Conversation transcript
Where the lead goes
All plansNew lead: Tomas Jankauskas – pricing
Add-onNew contact: Tomas Jankauskas · website chat · 02:14
No new app to log into. Leads arrive where you already look.
Example data · April 2026
Sent to your inbox
“Is it really there when I’m not?”
24/7
Always on. No sick days, no weekends, no closing time.
Illustration: a typical business day has about 9 staffed hours out of 24; Pathon answers in all 24.
<10s
Built to reply within seconds, day or night.
5
Languages it replies in, matched to each customer automatically.
0
Messages left waiting on the channels Pathon answers.
“Does it work where my customers already write?”
Channels
Pathon answers where your customers already write. No new app to log into: leads arrive where you already look.
How each channel works:Website chatInstagram DMFacebook Messenger
Customers write in
Pathon
Your team receives
Detects the language of each message and replies in it.
Name, contact, intent, channel and time, with the full conversation underneath.
Top questions, missed demand and what we fixed, in your inbox every month on the Business plan.
Your customers’ data is hosted in the European Union.
“Will it understand a business like mine?”
Solutions
For any business that answers the same customer questions every day. A few examples:
Product advice from your catalogue, delivery, returns
Available flats, prices, viewing requests
Availability, warranty, leasing, service questions
Free dates, prices per guest count, capacity
Courses, prices, schedules, sign-up
Which treatment, prices, then on to booking
Qualifies the lead and books a consultation
Treatments, prices, appointment requests
First enquiry, case type, consultation requests
…and any business that answers the same questions every day.
Ask usConversation transcript: Instagram DM · Dental clinic
Many appointment requests arrive outside business hours. Pathon captures every one before the patient finds another clinic.
“How much work is it for me to get started?”
Setup
We handle everything technical. You don’t touch a line of code.
Call day
A short, free call to learn about your services, prices and the questions customers ask most.
Business days 1–2
We train Pathon on your services, prices and the way you write to customers, connect your channels and test every conversation flow.
Business day 3
Pathon starts answering and leads arrive in your inbox from the first hour. For 30 days we review real conversations and improve the answers.
“What will it cost me each month?”
Pricing
A one-time setup we do for you, then a simple monthly fee. Month to month, no contract – cancel anytime.
Your AI receptionist on your website.
€79/mo
+ €399one-time setup fee
What’s included
Also answers Instagram and Messenger, and handles bookings.
€129/mo
+ €599one-time setup fee
What’s included
For businesses that want insights and faster support.
€179/mo
+ €799one-time setup fee
What’s included
*Fair use: up to 2,000 conversations a month are included on every plan. Busier? We’ll agree a custom plan.
“What else should I know before I decide?”
FAQ
Still have a question? Write to us:
solutions@pathon.eu (opens your email app)WhatsApp +370 602 71962 (opens WhatsApp)Starter is €79/mo (website chat), Pro €129/mo (adds Instagram, Messenger and bookings) and Business €179/mo (adds the monthly insights report and priority support), plus a one-time setup fee of €399, €599 or €799. The setup fee pays for the work we do for you: training the assistant on your services, prices, FAQs and the way you write to customers, connecting your channels and testing every conversation flow, a short handover call for your team, and 30 days of tuning after launch.
Yes, within fair use: up to 2,000 conversations a month are included on every plan. Busier? We’ll agree a custom plan. There are no per-message charges. The only extras are optional add-ons: integrations with your e-shop or CRM, from €300 one-time, and €49/mo for each extra website.
No. You pay month to month and can cancel anytime, with no penalty.
If customers message you with questions, yes. Book a free demo and we’ll show you what it would say to your customers.
Pathon answers the questions customers have before they book – prices, which service, availability – day and night, then books into your calendar or sends them to your existing booking link. It works with your booking system, not instead of it. Bookings are part of the Pro and Business plans.
Yes, with the integrations add-on (from €300 one-time): Shopify, WooCommerce, Pipedrive, HubSpot and others. Leads go straight into the tool you already use.
You’re live 3 business days after your demo call. We train Pathon on your business, connect your channels and test everything – you don’t need to touch anything technical. Then, for 30 days, we review real conversations and improve the answers.
The assistant keeps running, and updates to your prices or services are included on every plan.
Lithuanian, English, Russian, German and Ukrainian. Pathon detects the customer’s language and replies in it automatically.
Yes. Pathon introduces itself as an AI assistant at the start of every conversation, in line with the EU AI Act’s transparency rules. If a customer would rather talk to a person, Pathon passes the conversation to your team.
Yes. When a conversation needs a real person, Pathon flags it and sends the full conversation to your team, so they can pick up exactly where it left off.
Pathon is hosted in the European Union and works under the GDPR. The details are on our EU hosting and privacy policy pages.
“Can I see what it would say to my customers?”
Free demo
Free, with no commitment. If you go ahead, you’re live 3 business days after the call.
Or email us at solutions@pathon.eu (opens your email app) or message us on WhatsApp: +370 602 71962 (opens WhatsApp)